Refund policy
Right of withdrawal (14 days)
You may withdraw from your purchase within 14 calendar days from delivery.
How to request a return
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Email info@photofury.com with subject “Return request – Order #XXXX”.
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Wait for your RMA number and instructions.
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Pack the item with all accessories and documentation.
Return address (only):
Import Export GEFT 2014 HK LTD
706, 7F South Seas Centre, Tower 2, 75 Moody Rd, Tsim Sha Tsui, Hong Kong
Costs & condition
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Return shipping costs are paid by the customer.
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Items must be in like-new condition, with all original accessories/packaging.
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Exclusions: software/downloads, consumables opened, personalized items, and any item showing misuse.
Refund timeline & method
We will process the refund within 14 days after we receive and inspect the item, using the original payment method.
Defective on arrival (DOA) / Errors
If the product arrives defective or we made a shipping error, contact us within 1 day of delivery. We will provide a solution and cover reasonable return costs after verification.