Shipping Costs and Delivery Time

Shipping Costs and Delivery Time

At PhotoFury, we prioritize ensuring that your products reach you in the most efficient and cost-effective manner. Our comprehensive shipping process is designed to meet the diverse needs of our global customer base. Below, we provide detailed information about our shipping process, costs, delivery times, and customs handling to ensure complete transparency and customer satisfaction.

Shipping Process

All our products are initially shipped from our headquarters in Hong Kong to our logistics center in Spain. From there, we handle the distribution to the rest of Europe. For customers in the USA, Canada, and Mexico, we offer the flexibility of direct shipping from Hong Kong or from our warehouse in the European Union. This flexibility allows us to provide faster and more efficient service. Please contact us to specify your preferred shipping method when placing your order.

Shipping Costs

We aim to provide competitive and straightforward shipping rates to all our customers. Here is a detailed breakdown of our shipping costs:

  • European Union: Free shipping for all countries within the EU.
    • Exceptions: Denmark, Finland, Norway, Sweden - €14 shipping fee.
  • Rest of the World: A flat rate of €19 for international shipping.

Delivery Time

We strive to ensure timely delivery of all orders. Our estimated delivery times are as follows:

  • Europe: 8-15 business days from the completion of your order. Shipping times may vary slightly based on your location within Europe.
  • USA, Canada, Mexico: 8-15 business days, depending on your preferred shipping method (direct from Hong Kong or from the EU warehouse).

Please note that delivery times are estimates and may vary due to external factors such as customs clearance, local postal services, and unforeseen delays.

Customs and Additional Charges

European Union: We manage customs clearance for all shipments within the European Union. This means that customers will not incur any additional customs charges. The price you see on our website is the final price you pay, ensuring a hassle-free shopping experience.

Rest of the World: Customers outside the European Union may be subject to additional customs duties and taxes based on their country's regulations. These additional charges are the responsibility of the customer. We recommend checking with your local customs office to understand any potential fees that may apply to your order.

Commitment to Timely and Reliable Delivery

At PhotoFury, we are committed to providing timely and reliable delivery services. Our logistics team works diligently to ensure that your orders are processed and shipped as quickly as possible. We use reputable shipping carriers to guarantee the safe and secure delivery of your products.

Contact Us

If you have any questions or need assistance with your shipping preferences, please do not hesitate to contact our customer service team. We are here to help you with any inquiries and ensure a smooth and satisfactory shopping experience.

  • Email: info@photofury.com
  • Whatsapp: +34645423596
  • Address: 706, 7F South Seas Centre, Tower 2, 75 Moody Rd, Tsim ShaTsui, Hong Kong